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EMAIL US AT INFO@MYACCESSORYGUY.COM FOR A FASTER RESPONSE WITHIN 24HRS.
 
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My Accessory Guy
Phone: 800-209-1350
Fax: 732-730-5195

Email: info@myaccessoryguy.com

Hours of Operation

Website: 24 Hours a day, 7 days a week.

Customer Services,
Mon-Fri: 9 AM-5 PM; EST.
 
Customer Agents will respond to all your concerns through email at info@myaccessoryguy.com after 5PM EST.
 
Serving the Rahway/Avenel Area NJ 07065
Website developed and maintained by KNP Systems.
 
For technical questions regarding the website: knpsystems@gmail.com.
 
 
 
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Our Message:

We offer the best in mobile/consumer products. For more info please email us at info@myaccessoryguy.com in order to learn more about our free giveaways, awesome discounts, free shipping within the USA and much much more.

My Accessory Guy Policies:

Order Process:

All orders are processed same day except during weekends and holidays, orders that were taken on the mentioned exception days will be process the next business day. Orders are normally processed in one or two days which is different from delivery date. Delivery date is determined by process time(1/2)days + ship date(2/3) days = delivery date(3/5) days.

Shipping:
 
15% off all orders $50.00 or more!

We will ship within two to three days of purchase via USPS for the majority of most items. However, on occasion we will use UPS and Fed-Ex on larger bulk wholesale merchandise to provide the best shipping prices to our customers.

Special Shipping Rates: We offer Multiple items/merchandise to be shipped in one box for a"Flat Price" regardless of the weight.

We offer "Free Shipping" within the United States.

*NOTE: ON ALL INTERNATIONAL ORDERS THE SHIPPING COST WILL BE CAPTURED AFTER THE ORDER IS PLACED. AN EMAIL WILL BE SENT TO THE CUSTOMER(S) EXPLAINING THE DIFFERENT CHANGED RATE WHICH IS BASED UPON THE CUSTOMER LOCATION.

Note to Customers: Any purchase under $10.00 a tracking number will not be provided and will ship via standard mail. Tracking numbers are only provided for purchases of $10.00 or more, please check your mailbox within 3 to 7 days. However, in the event of a delay of shipping your purchase, we will inform you through email or phone for purchases without tracking numbers. Items with tracking numbers either check with USPS, Fed-Ex, UPS or any other Carriers once provided with a tracking numbers.

Returns:

Unwanted Returns; Unwanted product returns will be subject to a 20% restocking fee except on (Wireless Mobile Accessories) and must have a Return Merchandise Authorization (RMA#). Merchandise must be in the unused condition only.

Refused Delivery; Returns falling under this category will be treated as "Unwanted Returns", consequently they will be subject to a 20% restocking fee except on (Wireless Mobile Accessories). The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways.

We guarantee against manufacturers' defects for 90 days from the date of the delivery on all products. All returns/exchanges must be made within 90 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories in accompany with RMA number which will be provided by My Accessory Guy.

Membership Plans:

Please email or call us to inquire about our monthly Membership Plans; Bronze, Gold and Platinum. The plans give back the "Buying Power" to the Customers allowing you to customize your buying experience for less. You aren't obligated to continue any of our monthly plans once signed up. You can cancel your subscription anytime. Contact us at 800-209-1350 or info@myaccessoryguy.com

Payment Checkout Options: Major Credit Cards.

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